Frequently Asked Questions
Common questions about ordering, shipping, and support. Click a question to expand it.
How fast can I get a quote?
Most quote requests are answered within one business day. Larger or custom orders may take slightly longer.
Do you accept purchase orders (POs)?
Yes, we work with approved businesses on PO and net-30 terms. Mention this when requesting your quote.
What are your shipping times?
In-stock items typically ship within 1–3 business days. Lead times for special orders vary by product and will be included in your quote.
Is your hardware genuine?
Yes. All products are sourced and verified — we do not sell counterfeit or unauthorized gray-market equipment.
Do you offer bulk pricing?
Yes — bulk and volume orders are eligible for discounted pricing. Include quantities in your quote request for the best rate.
What’s your return policy?
Unopened items can be returned within 30 days. Contact our support team to start a return.