If the return order is approved, return the product with the return merchandise authorization on the outside of the shipping box:
to process your return in a timely manner, review the information and follow the procedures outlined below:
- RMAs are only valid for 30 days.
- All returns must be received by * within 30 days from the date the RMA is issued. RMAs received after this time frame will be rejected and returned at the sender’s expense.
- Use the original manufacturer’s boxes and packaging.
- Package all returns to prevent damage in transit.
- All returns must have an RMA printed on the return shipping label.
- Do not write addresses or RMA numbers on the outside of the manufacturer’s boxes. Products must be in resalable condition to receive credit.
- All products must be returned with all original components, accessories, software, manuals and registration cards.
- Products must be shipped pre-paid. * does not provide call tags or shipping labels for returns unless it is a * error.
